Frequently Asked Questions
What can I expect working with Barr Residential Roofing?
We are a family motivated business. We love working with and for families in the region to provide the best service in our industry. We are driven and ambitious people and our reputation is something that we have worked hard to establish. We will always be honest with you about what your job requires. We will honor the process with integrity and knowledge and we will work hard to help you with your roofing needs.
We just had a hail storm hit our house and I think I need a new roof. What is the process?
We will assess your roof to make sure there is a valid claim.
Then you will start the insurance claim process.
You will be contacted by an adjustor for a roof inspection. Have your adjustor and your roofer inspect your roof together.
Once you, the homeowner, receives paperwork, we can evaluate the scope of work and make a plan to move forward.
We will confirm the product style and desired color with you, the homeowner.
We will work together to make a plan to roof the house and put you in line on our schedule.
The house is roofed and the work is finished.
Lastly we all finalize paperwork with the insurance company.
How long will it take for me to get my house re-roofed?
This process can take anywhere from 2 weeks to several months. How fast the project moves will depend on you, your insurance company, and cooperative weather.
Do you hand nail the shingles or use a nail gun?
We only hand nail our shingles because it drastically improves the accuracy and the quality of the roof install.
Do you also do flat or commercial roofs?
With flat roofs, it depends on the size and the type of application. Also, we typically work only on commercial projects that have pitched roofs. If you have a commercial flat roof, we would be happy to let our sister company handle your flat roof claims. barroofing.com
Do you do repairs?
YES! We have an entire crew devoted to repairing roofs that are not in need of a re-roof.
Do you provide gutter work?
We contract out our work with gutters, but we would be happy to assist you in the process.
What about a warranty?
There is a workmanship warranty that we provide on all re-roofs that lasts 5 years. You may also purchase an extended manufacturers warranty. Call your salesman for the details!
How do I pick the right product and color for my house?
We provide our recommendations for your specific situation and needs. We can supply color samples and assist in product and color choice!
I’m selling my house and want to make sure my roof is in good condition. Do you do assessments?
Yes. We would be happy to take a look at the roof for you!
Do you work with our insurance adjustor?
We do work with adjustors. We have been in the business for a long time, and many local adjustor are familiar with us. We take pride in making the process as easy and efficient as possible.
Do I have to pay my deductible?
Yes. The amount of money that the insurance company will release to you is the total charges minus your part, the deductible. Not paying the deductible is insurance fraud, and we choose to not compromise our ethics.
What if I have more questions?
Don’t hesitate to call us before and after the roof goes on. We are hear to help!
Why does it matter that you are from the Big Country?
After a hail storm, there are many companies that spring up or move into the area to get your business. Be wise about who you choose to install your new roof. If issues, questions, or problems arise, many are already out of the area, and you will never get your work warrantied. But when you trust Barr to install your roof, you can know that we are committed to not only you, our customer, but also to the Big Country Region. We have been and will be here when you need something.
Can I trust you?
Our team has over 50 years of experience in the industry and we work hard to give a service and experience that is excellent. We are not storm chasers. We work hard to serve our community and to build a solid reputation and history. We are reliable and the confidence of our many repeat customers keeps us striving to maintain that tradition. When you decide to work with us, we will give you the same attention and care. Call us today!